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A culture of doing the right things.

Anyone can promise great service, but not everyone can deliver it. At RBI Insurance Agency & Financial Services, LLC, we’ve built a culture around doing the right things. But don’t just take our word for it. Read these client testimonials to see exactly what we mean.

Polite, knowledgeable and helps you understand what you're paying for. I called for a homeowners quote, as I'm moving to the area from out-of-state, and Natasha gave me a quote (not only on the home but also on my vehicles) in a timely manner and was very polite. I look forward to working with this company in the future.

Austin M.

I don't review or endorse many places. RBI is one of three places/services I would endorse without reservation. If you value great service then switch to RBI.

Kurt B.

It feels great to know I can trust Natasha and RBI to help me make the best decisions regarding my insurance needs. I know she truly has my family's best interest at heart and she works diligently to find the best coverage and rates. Thank you!

Erica S.

Natasha is the best! She gets back to you so quickly and is always on top of things. Nobody wants to understand their 64 page insurance policy and Natasha does a great job explaining your policy in everyday language. Even if she can’t get me the information I need right away, she is great at following up to let me know when to expect the information. 110% recommended for all your insurance needs!

Adam Z.

I highly recommend RBI Insurance. My agent Natasha is very pleasant and helpful. Natasha is easy to work with and also responds quickly. I have even text her in the evening and she's answered my quick question. Natasha makes it easy to understand all my options and finds the best deals for my husband and I. Great rates too. I trust her with all my insurance needs. Thanks Natasha!!

Sara C.

Natasha is great! She is very knowledgeable and new exactly what I needed to save money. The staff is very friendly and easy to work with. When I had a question, they would find me an answer. I highly recommend working with this company.

Danyelle V.

My husband and I met with Ryan recently while shopping around for home and auto insurance. Our initial meeting was very thorough and pleasant. Ryan followed up within a week with quotes. He is incredibly professional and personable, my husband and I would absolutely recommend him to friends and family.

Megan M.

My experience was so pleasant at RBI Insurance! The sales team there is top notch! The team leader at RBI Insurance, Ryan, took care of all of my needs and concerns with finding affordable insurance for my BMW 750 Li. It is so nice to see a business in the Toledo Metro area that still values good business practices, honesty, integrity and loyalty at an affordable price. Ryan even set me up with a free car wash at the closing of my deal! RBI Insurance is a great business with genuine people. Thanks again RBI Insurance.

Adam L.

Best insurance agent I have ever had, great advice and tells it like it is! Highly recommend!

Jodi G.

The team at RBI Insurance took the time to first listen to our life story and asked questions to understand our situation in life. After they took the time to understand us as a family they worked with us to find the best insurance that matched our desired level of coverage and our current budgetary constraints. They were extremely professional, low pressure and actually made the process enjoyable. They are truly a hidden gem in the community and anyone who has an insurance need from the smallest detail to the largest complex policy can rest assured they are covered and protected by this great team of wonderful people. Give them a call and have them help you make the best decision when it comes to insurance.

Tyler D.

I've been with RBI for years and I cannot state strongly enough how wonderful the operation has been. Ryan is one of the rare agents who honestly cares about every client. He has a fun and infectious personality, excellent product knowledge and personal follow-through. Ryan is passionate about doing what is right for his clients and truly looking out for their long-term interests and satisfaction.

Neil B.

Amazing staff!! I have had the pleasure of working with everyone over the last year and between my personal insurance, business insurance and even special event insurance, they are always a pleasure to work with. It is so nice knowing they are just a phone call or email away!

Andrew G.

Refreshingly professional staff! RBI has exceeded our expectations every time with great pricing, amazing service and promptness to meet our changing needs!

Andrew G.

"Natasha always goes above and beyond when taking the time to explain policies. In the confusing world of insurance, she is always so professional and patient in explaining how things work, the difference in policies, and sharing real life examples of how and why we need different options. Thank you Natasha for handling my insurance needs for over the last 5+ years. You are a fantastic agent!"

Josh H.